Privacy Policy

Last updated: July 2026

1. Data controller

Nodo & Prisma is the data controller for personal information collected through this website and our creative subscription services. We operate from Bogotá, Colombia.

2. Data we collect

We may collect: name, email address, company name, payment information (processed by certified third parties), creative brief content, request history and communications via email or video call.

3. Purpose of processing

We use your data to: provide the creative subscription service, manage payments, communicate with you about active requests, improve our internal processes and occasionally send relevant service updates. We do not sell personal data to third parties.

4. Cookies and similar technologies

We use essential cookies for site functionality and analytics cookies to understand how visitors interact with our pages. You can disable non-essential cookies through your browser settings.

5. Sharing information

We only share data with essential service providers: payment processors, cloud storage platforms and communication tools. Each provider is contractually obligated to protect the information and use it solely for the agreed purposes.

6. Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss or alteration. This includes encrypted connections (HTTPS), restricted access to creative assets and two-factor authentication on our internal accounts.

7. Retention

We retain personal data while you maintain an active subscription or for the time necessary to comply with legal obligations. Delivered creative assets are kept in our files for a reasonable period to facilitate future revisions, unless you request their deletion.

8. Your rights

Under Colombian law, you have the right to know, update, rectify and delete your personal data. To exercise these rights, email us at direccioncreativa@nodoyprisma.com.

9. Changes to this policy

We may update this policy occasionally. We will notify you of material changes via email or a prominent notice on the website.

10. Contact

If you have questions about this privacy policy, you can reach us at direccioncreativa@nodoyprisma.com.